Terms of Service — DREMONPRO

These Terms govern your access to and use of DREMONPRO. By creating an account, joining the waitlist, downloading the app, or using any part of the product, you agree to be bound by them. We've written them as plainly as we could — but please read them carefully.

1. Acceptance of Terms

In short: Using DREMONPRO means you agree to these Terms. If you represent a company, you bind that company to these Terms.

By accessing or using DREMONPRO — whether through our website, application, API, or any other interface — you agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, our Cookie Policy, and any additional policies or guidelines we publish. These Terms form a binding contract between you and DREMONPRO B.V.

If you are using DREMONPRO on behalf of a company, organisation, or other legal entity, you represent that you have authority to bind that entity to these Terms, and all references to "you" include both you individually and that entity.

2. Service description

In short: DREMONPRO is an AI-powered studio software platform for tattoo artists, including 3D scanning, AI design tools, AR placement, and studio management.

DREMONPRO is a professional software platform designed for tattoo artists and studios. The Service includes, but is not limited to:

3D body-scanning tools for tattoo placement previews
AI-assisted tattoo design and stencil generation
Augmented reality (AR) placement visualisation
Studio and client management features (bookings, records, messaging)
Portfolio and design asset storage
Collaboration tools for multi-artist studios

We are constantly developing DREMONPRO. Features may be added, changed, or removed, particularly during the beta period. We will provide reasonable notice of material changes that affect existing functionality you rely on.

3. Account eligibility

In short: You must be at least 18 years old and legally able to enter contracts in your jurisdiction.

You must be at least 18 years old to create an account or use the Service.
You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
You must not be prohibited from using the Service under any applicable law, regulation, or sanction regime.
If you are a studio, you must be a legally registered business in your jurisdiction.

By using DREMONPRO you represent and warrant that you satisfy all of these requirements. If we discover that a user does not meet eligibility requirements, we may terminate their account without notice.

4. Account security

In short: One account per person; you're responsible for keeping your credentials secure. Tell us immediately if you suspect unauthorised access.

You must provide accurate, current, and complete information when registering. You are responsible for:

Maintaining the confidentiality of your login credentials, including your password.
All activity that occurs under your account, whether or not authorised by you.
Ensuring your account details remain accurate and up to date.
Notifying us immediately at security@dremonpro.com if you suspect any unauthorised access, security breach, or compromise of your account.

Accounts are personal and non-transferable, unless you hold a Studio or Enterprise plan with explicit written authorisation to manage team seats. We reserve the right to disable any account we reasonably believe has been compromised.

5. Pro and Studio subscriptions

In short: Pro is for individual artists; Studio is for teams. Both include a free trial. Annual plans are discounted. See Section 12 for billing and refund details.

5.1 Pro plan

The Pro plan is designed for individual tattoo artists. It includes full access to all AI design tools, 3D scanning, AR placement, unlimited cloud storage, and priority support. Pro is available on a monthly or annual subscription basis.

5.2 Studio plan

The Studio plan is designed for tattoo studios with multiple artists. It includes everything in Pro, plus team management, studio-wide analytics, shared client records, and a dedicated account manager. Studio pricing is based on seat count and is available on annual terms only, unless agreed otherwise in writing.

5.3 Free plan

A Free plan is available with limited features and storage. We reserve the right to modify Free plan limits with 30 days' notice. The Free plan is intended for individual artists to evaluate the product; commercial studio use requires a paid plan.

5.4 Enterprise

For chains, franchise studios, or organisations with bespoke requirements, an Enterprise plan is available. Enterprise plans are governed by a separately negotiated Master Services Agreement (MSA). Where the MSA and these Terms conflict, the MSA prevails.

6. Founding artist programme

In short: Founding artists who join during beta get locked-in pricing, early feature access, and a direct line to the product team. Founding status is personal and non-transferable.

Artists who join the DREMONPRO waitlist and are among the first to activate a paid subscription ("Founding Artists") receive:

A locked-in subscription price for the lifetime of their account (subject to our Founding Artist Pricing Guarantee, issued separately)
Early access to new features before general release
A "Founding Artist" badge on their profile
Direct access to the DREMONPRO product team for feedback and feature requests

Founding Artist status is personal, non-transferable, and applies only to the email address used at sign-up. It does not transfer to new accounts, third parties, or successor entities. DREMONPRO reserves the right to modify the Founding Artist benefits programme with 90 days' notice.

7. Beta access terms

In short: DREMONPRO is in closed beta until GA in Q3 2026. Beta software may change or break. SLAs don't apply during beta. We value your feedback.

DREMONPRO is currently available as a closed beta product. General availability (GA) is planned for Q3 2026. During the beta period:

Features, APIs, and data structures may change, be removed, or become temporarily unavailable without advance notice.
Beta access is granted at our sole discretion and may be revoked for any reason, including abuse of the Service, violation of these Terms, or capacity management.
Service Level Agreements (SLAs) and uptime guarantees do not apply during the beta period.
You may encounter bugs, performance issues, or data inconsistencies. Please report them to beta@dremonpro.com — we take all reports seriously and investigate them.
Beta access does not constitute a commitment to provide ongoing access to any specific feature or functionality.

During beta, you agree not to disclose non-public information about DREMONPRO's unreleased features, roadmap, or beta-only functionality to third parties without our prior written consent. This obligation survives termination of your beta access for a period of 12 months.

8. Acceptable use

In short: Use DREMONPRO professionally and lawfully. Don't use it to harm others, copy copyrighted work without permission, attack the platform, or generate illegal content.

You agree not to use DREMONPRO to:

Upload, generate, or share content that infringes copyright, trade marks, patents, or any other intellectual property rights belonging to a third party.
Generate or distribute imagery depicting real, identifiable individuals without their explicit written consent.
Create, store, or distribute content that is illegal, hateful, discriminatory, threatening, harassing, defamatory, obscene, or that violates the dignity of any person.
Scan clients without obtaining their informed, documented consent in compliance with applicable data protection law.
Attempt to reverse-engineer, decompile, disassemble, or derive the source code or underlying algorithms of any part of the Service.
Scrape, crawl, or use automated means to collect data from the Service without our prior written permission.
Conduct denial-of-service attacks, inject malware, or attempt to disrupt, degrade, or gain unauthorised access to the Service or any related system.
Resell, sublicense, rent, or otherwise commercialise access to DREMONPRO without a separate written partner or reseller agreement.
Impersonate DREMONPRO, its staff, or any other person or entity.
Use the Service in a way that violates any applicable law, regulation, or third-party right.

We may suspend or permanently terminate accounts that violate this section. For serious or repeated violations, termination may be immediate and without prior notice.

9. Intellectual property

In short: DREMONPRO's platform and AI technology are ours. Your tattoo designs, scans, and creative work are yours. AI-generated outputs are assigned to you.

9.1 DREMONPRO's intellectual property

DREMONPRO, its logos, software, proprietary AI models, algorithms, platform architecture, and all related intellectual property are owned by DREMONPRO B.V. and are protected by applicable intellectual property laws. Nothing in these Terms transfers any rights in DREMONPRO's IP to you. You are granted a limited, non-exclusive, non-transferable, non-sublicensable licence to use the Service for its intended purpose during your subscription.

9.2 Your original artwork and designs

Tattoo designs, stencils, flash art, and other creative works you create or upload that originate from you remain your intellectual property. DREMONPRO claims no ownership over your creative work. You grant us a limited, worldwide, royalty-free licence solely to store, process, cache, and display your content as necessary to provide the Service to you. This licence ends when you delete the content or close your account.

9.3 AI-generated outputs

Artwork and designs generated using DREMONPRO's AI tools ("Outputs") are assigned to you to the maximum extent permitted by applicable law. You are responsible for ensuring that Outputs do not infringe third-party intellectual property rights and that any reference material you provide is used lawfully. AI-generated Outputs may not be registrable as copyright in all jurisdictions — you are responsible for understanding the IP law in your own country.

9.4 Client-uploaded content

Where clients upload reference images or personal content through your studio workspace, you — not DREMONPRO — are the data controller for that content. You represent that you have obtained all necessary permissions, consents, and licences from your clients before uploading their content to DREMONPRO.

9.5 Feedback

If you provide suggestions, feedback, or ideas about the Service ("Feedback"), you grant DREMONPRO a perpetual, irrevocable, worldwide, royalty-free licence to use that Feedback for any purpose, including improving the Service, without any obligation to you. We will not identify you as the source of Feedback without your permission.

10. Your content — storage and deletion

In short: You own your content. We store it to provide the Service. Delete your account and your content is removed within 30 days. Back up your work independently.

You are solely responsible for the content you store on DREMONPRO. By uploading content, you represent and warrant that:

You own, or have the necessary licences and rights to upload and use the content.
The content does not violate any third-party intellectual property rights or applicable law.
Any personal data within the content (including client images and scan data) has been collected with appropriate consents and you have a lawful basis for its processing.
The content does not violate our Acceptable Use Policy in Section 8.

We strongly recommend maintaining independent, local backups of your work. DREMONPRO is not liable for content loss arising from bugs, platform unavailability, account suspension, or service discontinuation.

11. AI features and training

In short: We will never use your work to train general AI models without your explicit per-artist opt-in. Personal style models are strictly opt-in and revocable.

Your content — including designs, scans, and any outputs generated using the Service — will never be used to train any foundation or general-purpose AI model, whether operated by DREMONPRO or any third party. This is an absolute commitment.
With your explicit per-artist opt-in consent — collected as a separate, standalone consent from your general account agreement — DREMONPRO may train a private style model accessible only to you. This consent is entirely optional and revocable at any time.
Upon revocation of consent for a style model, the model and any data used exclusively to train it will be deleted within 30 days.
Anonymous, aggregated, non-content telemetry (such as feature usage frequency) may be used to improve the platform's performance, reliability, and user experience.

12. Billing and refunds

In short: Free plan is free forever. Pro has a 14-day trial and a 30-day no-questions-asked refund on monthly billing. Annual plans get a pro-rated refund in the first 60 days.

12.1 Free plan

The Free plan is provided at no charge within stated usage limits, which DREMONPRO may adjust with 30 days' notice.

12.2 Pro plan

14-day free trial: Cancel any time before the trial ends and you will not be charged. No credit card required to start.
Monthly billing: Full refund if requested within 30 days of the charge, no questions asked.
Annual billing: Pro-rated refund for remaining whole months if requested within the first 60 days of the annual term.
Applicable taxes (VAT, GST, sales tax) are calculated and added based on your billing address.

12.3 Studio and Enterprise

Studio and Enterprise plans are governed by a separately executed Master Services Agreement (MSA) or order form. Where the MSA and these Terms conflict, the MSA prevails. Custom refund and termination terms are defined in the MSA.

12.4 Price changes

We may change our subscription prices. For existing subscribers, price changes take effect at the next renewal date following at least 30 days' notice by email. Founding Artists are subject to the separate Founding Artist Pricing Guarantee.

12.5 Payment failures

If a payment fails, we will notify you and retry over a 7-day dunning period. If payment is not received within that period, access may be downgraded to the Free plan. Outstanding balances remain due and accrue interest at the statutory rate under Dutch law.

12.6 Requesting a refund

Email billing@dremonpro.com with your account email and invoice number. Refunds are processed within 5–10 business days to the original payment method.

13. Data and privacy

In short: Our Privacy Policy explains how we handle your data. By using DREMONPRO you agree to it.

Our collection, storage, and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood the Privacy Policy. Studio and Enterprise customers should also review our Data Processing Addendum (DPA).

You are responsible for ensuring that any personal data you process about your clients through DREMONPRO complies with all applicable data protection law, including obtaining and documenting client consents where required.

14. Termination

In short: You can leave any time. We can terminate for serious or repeated violations. Your data is deleted on schedule after closure.

14.1 Termination by you

You may close your account at any time via Settings → Account → Delete account. Closing your account does not automatically entitle you to a refund beyond the windows described in Section 12, but you retain access until the end of the paid period. Export your data before closing your account — we cannot guarantee recovery after deletion is initiated.

14.2 Termination or suspension by DREMONPRO

We may suspend or terminate your account if you:

Breach these Terms in a material way.
Fail to pay undisputed amounts after the dunning period in Section 12.5.
Engage in abusive, fraudulent, illegal, or harmful activity on the platform.
Provide false information at registration.

For non-emergency violations, we will provide at least 14 days' written notice and an opportunity to remedy the breach. Emergency suspensions — for example, to protect other users or the integrity of the platform — may be immediate. We will notify you of an emergency suspension as soon as reasonably practicable.

14.3 Effect of termination

Upon termination, your licence to use the Service ends immediately. Sections of these Terms that by their nature should survive termination — including Intellectual Property, Indemnity, Disclaimers, Limitation of Liability, and Governing Law — will survive.

Your content will be deleted per the Retention Schedule in our Privacy Policy. Invoices and billing records are retained as required by law.

15. Disclaimers

In short: DREMONPRO is provided "as is" during beta. We don't guarantee uptime, error-free operation, or fitness for any particular purpose.

To the maximum extent permitted by applicable law, DREMONPRO is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. This disclaimer does not affect any statutory rights you may have as a consumer under applicable law that cannot be excluded.

AI-generated Outputs may be inaccurate, inappropriate, or incomplete. You are solely responsible for reviewing, editing, and verifying any Output before using it professionally.

16. Limitation of liability

In short: Our liability is capped at what you paid us in the last 12 months (or €100, whichever is greater). We're not liable for indirect or consequential losses.

To the maximum extent permitted by applicable law, DREMONPRO's total aggregate liability to you for any and all claims arising from or related to these Terms or the Service is limited to the greater of:

(a) the total fees paid by you to DREMONPRO in the 12 months immediately preceding the event giving rise to the claim; or
(b) EUR 100.

DREMONPRO is not liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, revenue, data, business opportunities, or goodwill, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability for: fraud or fraudulent misrepresentation; death or personal injury caused by negligence; or any liability that cannot be excluded or limited under applicable mandatory consumer protection law.

17. Indemnity

In short: If a third party brings a claim against us because of something you did on DREMONPRO, you'll cover our reasonable costs — but we'll handle the defence and keep you informed.

You agree to indemnify, defend, and hold harmless DREMONPRO B.V. and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of or access to the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party right, including any intellectual property or privacy right. DREMONPRO reserves the right to assume sole control of the defence of any indemnified claim at its own expense, and you agree to cooperate with our defence.

18. Governing law and dispute resolution

In short: Dutch law governs these Terms. Disputes go to Rotterdam courts, unless consumer law in your country gives you the right to use local courts.

These Terms are governed by and construed in accordance with the laws of the Netherlands, excluding conflict-of-law provisions. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably within 30 days shall be subject to the exclusive jurisdiction of the competent courts of Rotterdam, the Netherlands.

If you are a consumer resident in the EU, you retain the benefit of any mandatory protective provisions of the law of your country of habitual residence, and you may also submit disputes to the European Online Dispute Resolution platform. For UK consumers, the laws of England and Wales apply to any contract formed with UK residents, and UK courts shall have non-exclusive jurisdiction.

19. Changes to these Terms

In short: We'll email you 30 days before any material change. Continued use after the effective date means you accept the new Terms.

We may modify these Terms from time to time. If we make material changes, we will notify registered account holders by email at least 30 days before the changes take effect, and show a notice within the Service. The "Last updated" date at the top of this page always reflects the current version.

If you do not agree to the revised Terms, you may close your account before the effective date and receive a pro-rated refund of any prepaid subscription fees as described in Section 12. Continued use of the Service after the effective date constitutes your acceptance of the new Terms.

20. Contact

Legal enquiries:
DREMONPRO B.V.
Wilhelminakade 308, 3072 AR Rotterdam, The Netherlands
KvK: 94821705
Email: legal@dremonpro.com

Billing: billing@dremonpro.com
Security: security@dremonpro.com
Beta feedback: beta@dremonpro.com